See How Wallet And Account Data Moves
Our Privacy Policy describes the data needed to create and protect your account, including your contact details, phone verification result, sign-in records, device signals and payment references. When you use DANA, OVO, GoPay or QRIS, we receive status and reference information needed to match an account
-
1
action with a wallet event; we do not need your wallet password. Bank transfer and virtual account records may include a bank name such as BCA, BRI, Mandiri or BNI, plus a reference number. We use these records to check payment status, prevent account misuse and
-
2
answer support requests. We may use cookies and similar tools to keep a session working and understand page errors. Storage periods depend on operational, dispute and legal needs. You can ask what we hold, request a correction, or contact us about deletion where local law permits.
-
3
Eligibility and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.